You can do everything with CTMaker®
The CTMaker® features can best be described with examples from the area of e- and m-business applications, CRM, ERP, SCM, call center, help desk, alarm/security, Internet, telephony, and VoIP solutions. The following example list shows the media correlations linked by CTMaker® and the resulting solutions:
E-mail to SQL database
- e-mail notification
- e-mail virus check
SQL database to e-mail
- auto-attachments (stocks, price lists)
- automatic e-mail distribution
- e-mail notification
- automatic e-mail reply
Telephone to SQL database
- answering machine
- electronic notepad
- e-mail forwarding
- voicemail
- remote account locking
Telephone to CTMaker®
- DTMF flow navigation
- ASR flow navigation
- remote request
- remote control
- call-back Internet button
- voice chat rooms, call forwarding, call to e-mail conversion
SQL database to telephone
- listening to e-mail requests and answering
- listening to stock market quotes, weather information, stock inventory
Web to SQL database
- stock market quotes with text message notification via SMS
- call or e-mail
- web content to e-mail conversion
CTMaker® and FTP
- automatic backup
- automatic file transfer
- file structure for dynamic automatic tree menu
- file system management
- access to network directories
Web to CTMaker®
- call-back Internet button
- HTML pages parsing
- HTML forms parsing
- web pages monitoring with automatic error alarm via text message (SMS), pager, cell phone
- service interruption logging
CTMaker® to web
- dynamic web page generation
- dynamic auto tree menu
- graphical analysis presentation
- automatic deployment of edited and modified web pages
Phone to web
- listening to web pages, weather forecasts, sport results, stock market quotes etc.
- access to WAP information
CTMaker® and TCP/IP
- start of external processes
- start of external programs
- server control
- remote control
- remote maintenance
- remote monitoring
CTMaker® and PBX (legacy, IP system, gatekeeper)
- PBX control
- access to PBX information
CTMaker® and pager, SMS, telephone
- alarm systems
- signage
- system event notification
- measurement requests and transmissions
- transmission of ring tones
CTMaker® and CTI & IVR
- automatic ordering system
- call center applications
- call distribution
- automatic information desk
- technical support systems
- skill-based routing
- hotlines
- customer service
- automatic reservation systems
Demo Applications manual
The "Demo Applications" manual contains examples of applications and their programming with CTMaker®.